Here you will find several ways to contact us or to find the answers to your questions in our Help / FAQ .
Do you have questions about our products, your order or other topics? Contact us now!
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* weekdays between 08:00 - 20:00
Deliveries are made exclusively in accordance with our General Terms and Conditions (AGB´s).< /p>
Insured shipping is via our logistics partner. The shipping costs depend on the destination country:
Germany (mainland): free
other countries in the EU (mainland): EUR 9.90 (insured shipping to Austria, Italy, France, Poland, Czech Republic, Netherlands)
All other countries (mainland): EUR 14.90 * (insured shipping to Switzerland and Spain)
* Please note the individual import and customs regulations of your destination country (additional fees and costs may arise here).
The goods are usually delivered in Germany within 3-5 working days after dispatch. When shipping within Europe, the delivery of the goods takes 4-7 days from shipping. For shipments to non-European countries, the delivery time depends on the shipping method (airmail/land/shipping) and the recipient location.
All prices are in euros and include statutory sales tax.
You can pay for your items with the following payment methods:
or simply transfer the invoice amount in advance by bank transfer to the following business account:
Sparkasse XX
BLZ: XXXXX
Account no.: XXXXX
IBAN: DEXXXXXXXXXXXX
Swift/BIC: DEXXXXXXXXX
You will receive the bank details with your order
