Consumers have a fourteen-day right of withdrawal.
Right of withdrawal
You have the right to cancel this within fourteen days without giving a reason to revoke the contract. The cancellation period is fourteen days from the day on which you or one of you named third party other than the carrier who has taken possession of the goods.
In order to exercise your right of withdrawal, you must inform us (Steffen Thörmer, Heilbronner Str. 51, 74363 Güglingen, Germany, email@example.com, Telephone: 07135-9688325) by means of a clear statement (e.g. a postal sent letter, fax or e-mail) about your decision to withdraw from this contract. You can use the attached model cancellation form, which is not mandatory.
To meet the cancellation deadline, it is sufficient for you to send us the notification of your exercise of the right of cancellation before the cancellation period has expired.
Consequences of revocation
If you withdraw from this contract, we will owe you all payments that we have received from you,
including delivery costs (with the exception of the additional costs resulting from
that you choose a different type of delivery than the cheapest standard delivery offered by us
have chosen), immediately and at the latest within fourteen days from the day
on which we received notification of your cancellation of this contract.
For this repayment we use the same means of payment that you used for the original
transaction, unless expressly agreed otherwise with you; in
Under no circumstances will you be charged any fees for this repayment. We can refund
refuse until we have received the goods back or until you have provided proof that you
returned the goods, whichever is earlier.
You have the goods immediately and in any case no later than fourteen days from the day which you inform us about the revocation of this contract, to send back to us or to hand over. The deadline is met if you send back the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. You must for any Loss of value of the goods only arise if this loss of value is due to an examination of the condition, Characteristics and functioning of the goods is not due to the necessary handling of them.
Sample cancellation form
(If you want to revoke the contract, please fill out this form and send it back.)
– To Steffen Thörmer, Heilbronner Str. 51, 74363 Güglingen, Germany, firstname.lastname@example.org
– I/we (*) hereby revoke the contract concluded by me/us (*)
regarding the purchase of the following
- Ordered on (*)/received on (*)
- Name of consumer(s)
- Address of consumer(s)
- Signature of the consumer(s) (only if notified on paper)
Different return costs regulation for Germany
We bear them direct costs of returning the goods if the return is within Germany done.
Revocation instructions created with rechtstexter.de.